Managed IT Services for Remote Teams

Based in USA

The first managed IT service provider purpose built for remote teams. Access our purpose built IT platform to manage your IT, backed by a team of experts. Focus on building your vision while we handle the technology that powers it.

Work from home employees deserve more.

Unresolved tech issues killing productivity

Vulnerable home office setups

Data compliance risks

Remote workers shouldn't have to struggle with IT issues alone. We provide enterprise-grade IT support to keep your team productive and secure, no matter where they work. Our proactive support ensures your remote employees have the technical backing to succeed.

IT Automation + Human Touch

Unlike traditional providers that offer either software or services,
ScaleIT combines a powerful IT platform with comprehensive managed services.

Additional Tools & Support

Dedicated Slack Channel

Direct access to your IT team through a private Slack Connect channel

ITBot - AI Assistant

24/7 AI-powered Slack bot for instant IT support and guidance

Live Trainings

Regular training sessions for your team on security best practices and tools

Manage Everything inOne Place

Our platform is designed to streamline your IT management, from ticketing to asset management, and even employee onboarding.

Provide world-class IT support with our integrated help desk. Track tickets, automate common requests, and resolve issues quickly with our knowledge base.

Modern IT That Just Works

See how we compare to traditional IT solutions

Internal IT Team

Traditional in-house IT department

  • High overhead costs

  • Limited availability

  • Difficult to scale

ScaleIT

Modern IT support for remote teams

  • Predictable monthly cost

  • 24/7 support availability

  • Scales with your team

Break/Fix IT

Traditional outsourced IT support

  • Unpredictable costs

  • Reactive support only

  • No proactive maintenance

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No Translation Needed.

Finally, IT that speaks your language. ScaleIT makes IT so easy, even your CEO could do it (but they won’t have to).

Scale Your IT, Not Your Costs

See how you can save with ScaleIT compared to hiring traditional internal IT employees. Costs shown per month.

ScaleIT

  • Estimated rate for most startups: $40/employee
  • Includes all software and tools (Ticketing, RMM, MDM, etc.)

Internal IT Team

  • IT Staff: $75k/year per person + 30% benefits
  • Equipment & Software: $20k/year + $25/employee/month
  • Additional IT hires: Year 3, 4, and 5

Monthly Cost Comparison

* Company growth assumption: Growing from 3 to ~200 employees over 5 years

Purpose Built for Remote Startups

Client Portal

Give your team members self-service access to IT support with our branded client portal for submitting and tracking tickets.

IT Ticketing System

Streamlined ticketing system to track and resolve IT issues efficiently. Automated routing and SLA tracking included.

Device Management

Centrally manage all company devices, track inventory, push updates, and enforce security policies from one dashboard.

Employee Lifecycle Management

Automate employee onboarding and offboarding with predefined workflows for account creation, access management, and device provisioning.

Real-Time Monitoring

Proactively monitor your infrastructure and receive instant alerts about potential issues before they impact your business.

Security & Compliance

Enterprise-grade security with automated compliance checks, vulnerability scanning, and security policy enforcement.

Project Management

Plan and execute IT projects with built-in project management tools, resource allocation, and progress tracking.

Automated Maintenance

Schedule and automate routine maintenance tasks like updates, backups, and security scans to keep systems running smoothly.

Mobile Access

Access IT support, submit tickets, and manage devices from anywhere with our mobile-friendly interface.

The Dream IT Team
You Never Hired

With over two decades of combined experience in IT and software engineering, our founders are passionate about helping startups scale efficiently.

Brian Gorham

Brian Gorham

Co-Founder

Derec Jones

Derec Jones

Co-Founder

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